Returns FAQ
What is Primevorra’s return policy?
You can request a return according to the product’s eligibility and the timeframe shown in our return policy.
How do I request a return?
Start your return by contacting Primevorra support with your order number and reason for requesting a return.
What condition must returned items meet?
Items should be unused, undamaged, and returned with original packaging, tags, accessories, and included documents.
When will my refund arrive?
After inspection and approval, refunds are sent to your original payment method within the stated processing timeframe.
Who pays return shipping costs?
Return shipping arrangements depend on the product, reason for return, and the applicable terms shown at checkout.